IT Service Desk/Support Engineer

IT Service Desk/Support Engineer

As a member of our IT Operations Team team, you will have the opportunity to ensure that business is served in a professional way. You’ll be supporting in urgent and non-urgent service requests and will make sure all are addressed and followed up on accordingly. We are therefore looking for someone with a great feeling of responsibility for serving both internal- and external clients. You will work in an international team with highly skilled people. Curiosity and proactivity are in our DNA, and we all value quality of work. Your skills will be challenged by serving business and protecting our assets.

Founded in 2003, Dynamic Credit has offices in Amsterdam, New York and Jakarta. From there, Dynamic Credit grew exponentially, eventually becoming the full-service asset manager and direct lender it is today. Our mission is to create a better match between savings and credit, for a more prosperous and sustainable society. That match is made by creating investable products with good returns, while offering a faster, smoother and lower-cost product to borrowers.

An ideal candidate would:

  • Have minimum 1 year of work experience, with minimum MBO level education
  • Have understanding of Microsoft Windows Server Fundamentals
  • Have understanding of Microsoft Active Directory
  • Have understanding of Cyber Security Fundamentals
  • Have knowledge of Windows (10, Server 2012R2, 2016, 2019)
  • Have knowledge of virtualization fundamentals
  • Have knowledge of Office 365

Also good to know is that…

  • Good command of English language, both orally and in writing (Dutch is considered as a plus)
  • Good communication skills
  • Being able to see things from the client’s perspective
  • Flexible and business-serving mindset
  • Strong analytical and problem-solving skills
  • Ability to work well in an evolving and fast-paced environment
  • Can grow into new activities as fast as we do, while making sure that the current activities remain robustly supported from a security perspective
  • Team player
  • Can work independently
  • Eye for continuous improvement of processes
  • Eager for quality

What do we offer?

  • A fulltime position, or the opportunity to do four days of work / one day of school
  • Competitive compensation, perks, and benefits: pension scheme, public transport season ticket (NS Business Card), trainings and education
  • A steep learning curve
  • The opportunity to be part of a rapidly growing company, that still has a ‘start-up vibe’
  • Access to the latest tools and technology as well as a chance to work with a highly skilled team
  • Great colleagues and an informal, international and fun atmosphere
  • Company lunches on Friday and fun team events throughout the year

Read more about us

Application package: CV and cover letter

For more information please contact: Sander Stuurwold (Head of IT Operations, SStuurwold@dynamiccredit.com)

Acquisition following this vacancy is not appreciated.

Are you interested in this vacancy?

Then apply now.

Iram and her team will review your application, and get back to you as soon as possible.

Iram Shah
Iram Shah - Head of Talent Management