In order to increase the quality of serving business, we are looking for an enthusiastic IT OPS Support- & Servicedesk Engineer to join our IT Operations Team!
Our IT Operations Team is responsible for serving business and protecting our assets. As an IT OPS Support & Service desk Engineer, you’ll ensure that business is served in a professional manner.
Next to guarding a healthy balance between Serving Business & Protecting Assets and variety of matters in your area of responsibility, most important responsibilities are supporting in urgent and non-urgent service requests and making sure all are addressed and followed up on accordingly. Next to this, you will be managing IT-, IT partner- and vulnerability alerts and involvement in IT security reporting, in close collaboration with your colleagues. Way more than “just” support/service desk engineer, but we will be there to guide and assist you in getting the hang of it!
Why people work at Dynamic? It’s the fun and highly skilled colleagues who always have your back. The informal workplace with very little hierarchy. Working in a creative atmosphere, where trying things out in a responsible way is encouraged.
You will join a large established European asset management and direct lending firm with over EUR 10 billion of assets under management. We offer a challenging and changing environment with the opportunity to take a step forward in your career while making an impact.
Founded in 2003, Dynamic Credit is headquartered in Amsterdam and is a full-service asset manager and direct lender. Our mission is to create a better match between savings and credit, for a more prosperous and sustainable society.
How your skills will be challenged:
- Prepare monthly security reporting
- Ticket monitoring & management
- Incident/vulnerability alerts management
- Onboarding & exit personnel
- Setting up and maintaining virtual servers and desktops
- First line user support
- End user hardware management
- Hardware ordering management
- User license management
- User access management
- Hardware stock management
What do we require from you in terms of your technical background?
- Minimum 1 year of work experience, with minimum Secondary vocational education (MBO) level education
- In depth understanding of Microsoft Windows Server Fundamentals
- Familiarity with Microsoft Active Directory
- Command of Cyber Security Fundamentals
- Knowledge of Windows (10,11 Server 2016, 2019, 2022)
- Comprehension of virtualization fundamentals
- Knowledge of Office 365
- You need to be living in the Netherlands with a valid work permit to be considered for this role.
And in terms of competences?
- Good command of English language, both verbally and in writing (Dutch is considered as a plus)
- Good communication skills
- Being able to see things from the client’s perspective
- Flexible and business serving mindset
- Strong analytical and problem-solving skills
- Ability to work well in an evolving and fast-paced environment
- Can grow into new activities as fast as we do, while making sure that the current activities remain robustly supported from a security perspective
- Team player
- Can work independently
- Eye for continuous improvement of processes
- Eager for quality
What's in it for you?
- A fulltime position, or the opportunity to do four days of work / one day of school
- Competitive compensation, perks, and benefits: pension scheme, NS Business Card, telephone allowance, trainings and education
- A steep learning curve
- The opportunity to be part of a rapidly growing company, that still has a ‘start-up vibe’
- Access to the latest tools and technology as well as a chance to work with a highly skilled team
- Great colleagues and an informal, international and fun atmosphere
- Fun team events and drinks throughout the year
Our DNA
You fit right in at Dynamic Credit if:
- You take action & responsibility, and have a bright, entrepreneurial mind.
- You’re brave enough to challenge the people you work with and like to be challenged yourself.
- You thrive in a dynamic and international environment, because of the different views and perspectives this brings.
- You are a fast thinker that thrives in the deep end.
- Hierarchy is not your thing.
- Your instinct is to always choose the highest ethical path.
- You can handle change. You do not mind if your day ends completely different than you expected it to be.
About us
Dynamic Credit is a fixed income asset management and direct lending firm. Founded in 2003, Dynamic Credit has over 70,000 clients, EUR 10 billion in mandates and funds and is headquartered in Amsterdam. Dynamic Credit manages (securities of) loans of others and its own proprietary direct lending.
Our mission is to create a better match between savings and credit for a more prosperous society. Our partners choose Dynamic Credit because we are innovative, providing deep insight into alternative fixed income, and have a wealth of experience and a proven track record in the direct lending space.
In September 2021, Dynamic Credit entered a strategic partnership with BNP Paribas Asset Management which is key for our future development, allowing us to extend our distribution networks across Europe and globally. The team of experts at Dynamic Credit have extensive experience valuing, sourcing, creating and managing alternative fixed income products. In June 2016, the loan investment servicing platform LoanClear was launched. In August 2017, Dynamic Credit launched the Dynamic Credit Funds ICAV, an Irish AIFM regulated fund umbrella.
As a direct lender, Dynamic Credit has over a decade of experience. After first managing mortgage portfolios for other originators, Dynamic Credit set up the first online mortgage distribution platform of the Netherlands (bijBouwe) in 2015. In 2016, the Dynamic Verhuurhypotheek was launched, a consumer buy-to-let mortgage. In 2024, Dynamic Credit assumed master servicing responsibilities for the Reaal mortgage portfolio, rebranding them as Dynamic Hypotheken.
We stand for a diverse and inclusive workplace where everybody can be themselves: an informal and open working environment with a wide variety of backgrounds, both locally and internationally, where a flexible and hybrid way of working is the standard. We care about the market in which we operate and the communities which we are a part of. That’s why we ensure sustainability and responsibility are an integral part of our strategic framework.
Dynamic Credit respects your privacy and does everything it can to protect your personal data. Please read our privacy statement at www.dynamiccredit.com/privacy before sharing any personal information with us.
Would you like to chat to see if this position is something for you? Please feel free to contact: Sander Stuurwold, sstuurwold@dynamiccredit.com; +31 6 43 43 1111.
Acquisition in relation to this vacancy is not appreciated.
